Talisma knowledgebase streamlines the entire documentation process for companies to share information with employees, customers, and partners. Prior to joining moxie, tara served as director of worldwide customer operations, alliance management, and web marketing at talisma corporation. Talisma crm can help manufacturers attain their core business objectives viz. With software as a service saas, you access the software in the cloud for a monthly fee based on the number of users. Existing moxie customers with ams can upgrade to the version they have purchased enterprise or commercial. Great people, cool technology, excellent atmosphere. Moxie enables enterprises to provide guided, relevant engagement to their. Many large brands in financial services, healthcare, hightech, retail, and travel and hospitality rely on moxie to build loyalty and drive customer conversion and revenue. Uk england greater london camden holborn and covent garden holborn and covent garden wc2b 5. Select from the options below based on your product group. Moxie anticipates what customers want, connecting and engaging with them through the entire digital journey across devices. In january 2014, moxie software named rebecca ward its new president and ceo references. Talisma ngenera moxiesoft moxie all the same company some good product bad management team star.
Talisma is the leading customer interaction management and customer experience company in the market. The flexible, selflearning knowledge base captures and presents current, relevant information to customers, in a web self. Mar 03, 2011 moxies knowledgebase winter release 2010 is the current version of the knowledge managementbased customer service offering from moxie software, inc. The result is improved customer satisfaction and loyalty, increased revenue growth and. Moxie software cim corp the company offers email response management, live chat, telephony software with a customer interaction management hub, comprehensive analytics, and systemwide knowledge base. Talisma ngenera moxiesoft moxie all the same company some good product bad management team. May 21, 2008 ngenera will soon add talisma s customer interaction management cim software suite onto its platform, broadening the cim offering with more web 2. Since 2006 the company has been providing systems software development. David lowy is vice president of product management at moxie software. Talisma, a provider of knowledgebase and multichannel interaction management technology widely adopted by sspa members, announced today they are being acquired by ngenera formerly bsg alliance, a new saas software firm that recently launched the worlds first ondemand platform for business innovation. Moxie s revenue is the ranked 5th among its top 10 competitors. Talisma helped us implement a customer experience that we wanted our clients to have with the. Moxie competitors, revenue and employees owler company.
Talisma crm offers many benefits to manufacturers of all sizes. Crate and barrel advances mobile customer experience. With talisma, managers are able to analyze the sales pipeline and forecast revenue with tracking tools. The company changed its name from ngenera to moxie software in 2010. Ngenera will soon add talismas customer interaction management. I worked at moxie software fulltime pros great people, cool technology, excellent atmosphere. Moxie software limited free company information from companies house including registered office address, filing history, accounts, annual return, officers, charges, business activity. Check the companys details for free and view the companies house information, company documents and list of directors. Dec 04, 2012 moxies starter kit is designed to help healthcare insurance providers deliver superior customer care experiences in response to the affordable care act.
Aug 12, 2019 moxie is a trending cloudbased social media management software, it is designed to support small, medium and large size business. The software enables performance, costs and roi tracking of each campaign with visual workflow analytics. Tara sporrer, vp marketing and customer operations, moxie. Talisma cem enables organizations to deliver an exceptional customer experience on a global scale across engagement channels and interactions. Moxie software is a software platform company, originally under the name ngenera corporation. We want employees to feel fested in this tool because it is the single most important resource they have for.
Moxie s customer engagement software solves customer struggles, increases revenue, and boosts customer satisfaction. Moxie software provides the most complete and intuitive social enterprise software for employee and customer engagement through their spaces by moxie applications. Through moxies solutions, including chat, email, knowledge, and web selfservice, companies have the ability to tailor customer engagement depending on the channel of interaction to increase total customer value. Moxie software was established in tulsa, oklahoma officially in february 2010. View dan sears hehimhiss profile on linkedin, the worlds largest professional community. Provider of customer interaction management software. In her role with moxie, tara is responsible for delivering corporate communications and marketing programs to positively impact the companys market presence, revenue achievement, and profitability. Moxie is changing the way ecommerce is done by anticipating what customers want, and. Moxie competitors, revenue and employees owler company profile. Moxie currently have a rating of 0 out of 5 stars on serchen and are currently not rated by their customers. Talisma crm delivers an unmatched value proposition for manufacturers. Software engineering current employee bellevue, wa september 17, 2012 not thrilled with this new job at moxie, that used to be ngenera, talisma, and some other venture capitalists. The highly intuitive spaces social platform was created in collaboration with worldrenowned design and innovation firm ideo to simply work the way people do, driving high levels. More than 1,100 college and university campuses worldwide rely on campus management for efficient, scalable, and flexible administrative and academic.
Today is a big day for one of tsias long time partners, the new moxie softwareformerly ngeneratalisma, known for their customer information management cim multichannel customer service and knowledge management solutions. Moxie software had been ngenera corporation until september 15, 2010, and, prior to ngenera, had been talisma. Dan vetras, chief executive officer of bellevue, wash. Hari lakshmanan senior technical project manager moxie.
If you have any questions regarding support, please contact your account manager for assistance. Concierge, moxies secure enterprise social software, connects employees, customers and trusted partners to share knowledge and accelerate innovation in the workplace. Current talisma customers will benefit greatly from the availability of expanded resources and powerful web 2. Moxie software announces new solution for healthcare industry. May 21, 2008 talisma is the leading customer interaction management and customer experience company in the market. Moxies knowledgebase winter release 2010 is the current version of the knowledge managementbased customer service offering from moxie software, inc.
With managed hosting, you own the software licenses and the data, while campus management hosts and manages the infrastructure, software upgrades, and ongoing support from a worldclass data center. More than 600 of the worlds leading brands in financial services, healthcare, hightech, retail, travel and hospitality rely on moxie to build loyalty and drive customer conversion and revenue. Moxie is a trending cloudbased social media management software, it is designed to support small, medium and large size business. Inperson experiences for retail mobile customers retail, cobrowse, mobile this guest post was written by david lowy, vice president product management at moxie, which provides solutions for companies to anticipate intent, connect in realtime and engage with customers to increase total customer value. Responsible for full ownership of migrating existing customers moxie email, chat and knowledge base product suites to our cloud saas offering and implement the solution in the moxie cloud. Ngenera will soon add talismas customer interaction management cim software suite onto its platform, broadening the cim offering with more web 2. The system automatically inspects the visitors public profile, processes the profile information through algorithms, and generates a unique targeted offer. In effect, customers using talisma crm software will now be served by campus management, while ngenera continues to serve and expand its cim line of business. In january 2014, moxie software named rebecca ward its new president and ceo. We consider promoting moxies knowledge spaces to be a critical success factor. Talisma saw the opportunity for a significant expansion of its revenue stream as a result of the acquisition.
Talisma crm solutions for enterprises customer journey. Moxie software limited officers free information from. We want employees to feel fested in this tool because it is the single most important resource they have for working with our members. The companys software integrates web selfservice, email response management, live chat, voip, and phone with a cohesive customer interaction management hub, comprehensive analytics, and a systemwide knowledge base. A summary of the new features and improvements is listed below. Concierge, moxie s secure enterprise social software, connects employees, customers and trusted partners to share knowledge and accelerate innovation in the workplace. Moxie has 161 employees and is ranked 6th among its top 10 competitors. Talisma moxie software today announced the rebranding of its talisma cim suite and its 2009 technology roadmap. Unofficially, the company was created in 2004, as an out let for the founders to do custom software development and other fun things under the legal name of gtsks consulting, llc. Talisma adds 450 customers in two years over thirty percent of banks failed to respond to online queries bellevue, wa feb. I worked at moxie software fulltime for more than a.
Choose enterprise it software and services with confidence. Prior to that, david was director of best practices consulting at talisma. Through moxies solutions, including live chat, email, knowledge, and web selfservice companies have the ability to deliver the right engagement offer via the right channel to increase total customer value. Our independent financial services firm helps women in transition, families, and small business achieve financial selfconfidence by providing essential retirement, investment, insurance, estate, and financial planning solutions. Moxie server is supported on windows server 2008 and. See how our innovative technology including kbot digital guidance, live chat, web selfservice, and email enhances the entire buyers journey across devices. See the complete profile on linkedin and discover dans. Moxie software names rebecca ward as new president and ceo. Moxies starter kit is designed to help healthcare insurance providers deliver superior customer care experiences in response to the affordable care act. Moxie software is a provider of digital platform and ecommerce solutions. Moxie was founded in 2006 and is headquartered in san bruno, ca. The program begins to work when a facebook fan visits your like page.
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